: A package of four core platforms— Work, Serve, Data Engine, and Airtel IQ —designed to help other telcos automate processes and engage customers in real-time. Global Expansion
Airtel’s software didn't stay local. The company secured partnerships with global players like in Singapore and Globe Telecom in the Philippines to export its software solutions. By leveraging its own "telco-grade" software, Airtel managed to keep its technology spending as one of the lowest percentages of revenue in the world while maintaining high user value.
Despite its reach, Airtel Software faces hurdles: airtel software
Today, the continues as they pioneer GenAI-based provisioning and intelligent data ecosystems, turning a network of towers into a network of code.
Very excited for our partnership Siddharth Sharma. Can't wait to see what 360 million happy airtel customers create with Adobe Exp... LinkedIn Airtel’s data-driven transformation journey with Ericsson The challenge. Airtel's business challenge was to differentiate itself from the competition in a highly competitive market. Ericss... Ericsson Airtel Case Study: Strategy, Growth & Insights 2025 Jul 19, 2025 — : A package of four core platforms— Work,
When most people hear "Airtel," they think of India’s second-largest telecom operator—SIM cards, data plans, and call drops. However, in the last decade, Airtel has undergone a radical transformation. Today, refers to a sprawling suite of digital products, platforms, and backend systems designed to compete not just with Reliance Jio, but with global tech giants like Google, Amazon, and PayPal.
Behind the consumer apps lies B2B software powering thousands of Indian businesses: By leveraging its own "telco-grade" software, Airtel managed
A leading platform in India that powers nearly 70% of all connected cars in the country, providing real-time data and smart connectivity for automated industries. Consumer Software Ecosystem
In the heart of India's tech revolution, the story of is one of transformation from a traditional telecom provider into a global digital powerhouse. This evolution reached a major milestone in August 2025 with the launch of Xtelify , Airtel’s digital arm, which unveiled a cutting-edge "sovereign cloud" and AI-driven software suite. The Early Seeds: The "Airtel Thanks" App
A world-class CPaaS (Communications Platform as a Service) that integrates voice, SMS, video, and streaming directly into business applications. It features Airtel IQ Assured Delivery , which uses omni-channel automation to ensure secure and reliable communication between businesses and their customers.
The heart of Airtel’s software ecosystem is . Far more than a bill payment tool, it is a lifestyle super-app. Key software features include: