You need to navigate to the game's configuration key. The path differs slightly depending on your version, but look here first:
Navigate to your Max Payne installation folder.
The easiest way to resolve this is by using a community-created all-in-one installer. The Max Payne Complete FixPack (verified for 2025/2026) automates the process and includes additional fixes for widescreen monitors and audio. max payne 1 jpeg error fix
If you are getting the JPEG Error immediately upon launch, check if you have forced Windowed mode via a command line or a third-party wrapper.
If the compatibility mode didn't work, or if you prefer to manually edit the game's registry configuration, you can manually set a safe resolution. This is often required if you cannot access the in-game menu due to the crash. You need to navigate to the game's configuration key
Ensure the Startup/JPEG Fix is selected. You may also want the Sound Fix and Widescreen Fix.
The game uses an old version of the (Intel JPEG Library). Modern Windows sometimes blocks it, or the file gets corrupted/removed by antivirus. The Max Payne Complete FixPack (verified for 2025/2026)
HKEY_CURRENT_USER\Software\Remedy Entertainment\Max Payne
If you prefer not to use third-party installers, you can manually patch the game's dynamic-link library file ( rlmfc.dll ) to bypass the faulty CPU check. Max Payne JPEG error/Ryzen 3000 fix - Steam Community
If you are using the Steam version, it might be under: HKEY_CURRENT_USER\Software\Valve\Steam\Apps\[GameID] (Though usually, Remedy keeps its own key).