ConnectWise Invent is a cloud-based inventory management solution designed for technology solution providers (TSPs) and managed service providers (MSPs). As a leading provider of business management software for TSPs and MSPs, ConnectWise aims to help organizations streamline their inventory management processes, improve efficiency, and reduce costs. This report provides an in-depth analysis of ConnectWise Invent, its features, benefits, and limitations.
The sales team closes a deal using a sophisticated quoting tool with beautiful line items, discounts, and recurring billing schedules. Then, they hand the deal off to the operations team. The operations team looks at the quote, sighs, and manually re-keys every single product, subscription term, and serial number into the Professional Services Automation (PSA) tool. connectwise invent
ConnectWise RMM Inventory is designed specifically for MSPs, not internal IT departments. Its primary strength is not just listing what software is on a machine, but integrating that data into the broader ConnectWise ecosystem (PSA/Billing). It excels at automating compliance checks, managing software licenses, and detecting rogue devices, though it requires a significant time investment to configure correctly. The sales team closes a deal using a
Formerly a standalone product known as , ConnectWise Invent is a configure-price-quote (CPQ) solution designed to live natively within the ConnectWise ecosystem. Unlike generic CPQ tools that integrate via clunky APIs, Invent is built on the same data architecture as ConnectWise Manage (the PSA). ConnectWise RMM Inventory is designed specifically for MSPs,
Based on this report, we recommend the following: