Sor Viewer Portable Here

: Enabling users to review data collected in the field on a PC or mobile device for reporting and troubleshooting without needing the physical OTDR hardware present. Common Features

| Issue | Likely Cause | Solution | | :--- | :--- | :--- | | | Shallow monitoring (checking power/network only). | Implement application-layer heartbeat checks. | | Dashboard is blank or "Unknown" | Loss of access to the backup repository or monitoring agents are down. | Ensure the SOR Viewer is hosted off-site or in a highly available zone. | | State toggles between Green/Red rapidly | "Flapping" network connection or unstable load balancer. | Configure dampening settings (require 3 successful checks before marking as Restored). | sor viewer