The developers analyze the file and release a new "dump" or update, often within days or even hours, allowing users to rip their discs. When to Use svq@makemkv.com
If MakeMKV tells you to send a file to svq@makemkv.com , follow these steps to help the development team:
When using a brand new, recently released movie disc that the current version of MakeMKV cannot read. svq@makemkv.com
You should only email this address if you encounter specific errors, such as:
If you are moving from the 30-day trial to a paid version, the registration dialog in MakeMKV will ask for your registration code. Upon clicking "Register," the software communicates with svq@makemkv.com to verify your purchase and activate the software. The developers analyze the file and release a
The email address svq@makemkv.com is the official activation and registration server for the software .
Look for a file with an extension like .svq or a log file specifically requested by the error message. Email the File: Send an email to svq@makemkv.com . Email the File: Send an email to svq@makemkv
First off, thanks for the great work on MakeMKV – it's been an indispensable tool for backing up my Blu-ray and DVD collection without losing quality.
Before emailing svq@makemkv.com , ensure you are using the latest version of MakeMKV and, if necessary, the latest operating keys from the official forum. How to Submit a Support Request (Step-by-Step)
MakeMKV is unique in that it offers a free beta version that is free to use while the software is in beta. To use this, you do not email svq@makemkv.com directly. Instead, you visit the MakeMKV forums to find the current beta key and paste it into the registration dialog.